2017 FINALIST
RE-TIMER
RE-TIME PTY LTD
Category
PRODUCT DESIGN
SCIENTIFIC and MEDICAL
Design
RE-TIMER DESIGN TEAM
About
Re-Timer is a portable light therapy device that administers a non-harmful light of 500nm to the eyes at an optimal angle, allowing maximum light to enter. By using Re-Timer at specific times of day the user can shift their body clock, therefore shifting their sleeping pattern. This can help treat certain types of sleeping conditions and aid persons who are shift workers, having difficulty falling asleep too early or too late in the evenings. This method can also be extended to users who are travelling into different time zones to bet jet lag and assist with combating winter blues.
Design Challenge
Re-Timer is the result of years of university research conducted by world renown sleep psychologist Professor Leon Lack. He has worked with clients whom suffer various sleep issues for many of decades, giving Leon a deeper personal connection with the people affected, thus being able to tailor Re-Timer for the customer. This understanding has also enabled us to engage with the consumer base on a professional level, providing peer reviewed research to back our claims as evidence Re-Timer actually works. This gives the user comfort when buying our product knowing that it is not another gimmick on the market and for a persons who is desperate for a decent nights sleep, it means the world and gives us joy in helping them achieve this .
Design Solution
Re-Timer is a product that was researched, developed, designed, manufactured and now sold all within South Australia, between a collaboration with Flinders University and SMR Automotive (Lonsdale). With most Re-Timer operations now working out of the innovation hub at the new Flinders University Tonsley Building. Re-Timer now is a registered medical device in Australia and Europe, complying with all the regulations and certifications. Every Re- Timer unit is tested as it comes off the production line, to ensure the emitted light is safe, does not contain any harmful UV wavelengths and it’s delivering the required peek 500nm, green, light at specified brightness level required to at on the circadian rhythm. When Re-Timer was first released onto the market in 2012 it were the first wearable light therapy device and is still the only light therapy device that delivers light from below the eye. Re-Timer is manufactured from a light weight and durable polycarbonate material so it is hygienic for the user, comfortable to wear and easy to travel with. Re- Timer is also USB rechargeable, allowing it to be used world-wide without any issue of needing different power plug conversions.
Design Impact
Re-Time is a start-up company within South Australia and Re-Timer is our first product. We have always aimed to give the best customer service as possible. From the purchase of a unit, Re-Timer is shipped express shipping world-wide, with tracking links automatically send to the purchaser. Our website is equipped with a Sleep and Jet-Lag Calculator, that will provide a generated schedule for the customer to use Re-Timer for their specific purpose. We offer a customer service emailing system, where any questions are answered with a 24-48hours period. After one month of purchase we will send a follow up email, ensuring our customers are getting the best results out of their Re-Timer and if they are not, we are happy to offer a one on one session with them so create a personalised schedule for their needs, even then Re-Time also offer a full 60day money back guarantee.
We frequently reach out to sleep physicians, specialist clinics, hospitals, health and wellbeing centres across the globe and inform them of our product and the benefits associated. Recently Re-Timer was featured in a New York Times article about sleep health. All of this puts South Australia on the map for innovation and uniqueness in producing quality products.